We'd love
to hear from you

We pride ourselves on excellent service and customer support at all times


There are a number of ways you can contact us, but we recommend you refer to our FAQs first. If you cannot find the answer you are looking for here then you can email us, send us a letter or give us a ring.

We will respond to all enquiries as soon as possible.


Our frequently asked questions section contains answers to the most popular questions.

Most questions can be answered using this guide.

View FAQs


Have a question that cannot be found in our FAQs section? Our Customer Service Team are always ready to answer your questions by email.

Email us


0344 84 84 534

Phone lines are open Monday to Friday, 9am - 5pm. Calls to 03 numbers are charged at the same rate as dialling a local or national number. If your fixed line or mobile service has inclusive minutes to local or national (01/02) numbers, then calls to 03 numbers are counted as part of this inclusive call volume Your calls maybe recorded for training & monitoring purposes.


When writing to us please enclose as much information about your booking as possible including your contact details (email & contact number), so we can respond to you quickly.

  • BreakFree Holidays
  • 42 Phoenix Court
  • Hawkins Road
  • Colchester
  • CO2 8JY


You can contact us using our enquiry form, it's easy and quick. We will respond to all enquiries as soon as possible.

Enquiry Form

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