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Holidays from £10pp

Brilliant Breaks Across the UK

Express & Star promotion Terms & Conditions

Below are the terms and conditions for the Express & Star holiday promotion. The newspaper terms and conditions supplement the Standard Booking Terms and Conditions and should be read in conjunction with them. Where they conflict, the promotional terms will apply.

*From £10 per person, per break for Comfort accommodation only, depending on  selected  date.  Prices  are  based  on  four  people  sharing  and  staying  for  three  or  four  nights.  Fewer  than  four  can  stay  but  the  four-person  minimum  holiday cost will apply. Service and optional entertainment pass charges will apply  to  all  breaks.  On  selected  peak  dates,  some  parks  will  charge  a  supplement  of  up  to  £6  per  person,  per  break,  see  website/park  pages  for  details.  A  non-refundable  £3  online  booking  fee  applies.  Not  all  parks  are  available on all dates and are subject to promotional availability.

 

Regional Newspaper promotion terms and conditions

1. CLOSING DATE: Bookings will close at midnight on Friday 28th August 2020.

2. AVAILABILITY:   Holidays   in   this   offer   are   subject   to   promotional   availability  at  the  time  of  your  booking  online  or  processing  of  your  postal  application.  Not  all  locations  will  be  available  on  all  dates.  Certain dates may be excluded from the promotion. BreakFree Holidays reserves the right to remove any accommodation on any date. This offer cannot be used in conjunction with any other offer.

3. FINANCIAL PROTECTION: The newspapers do not own or operate any of  the  parks  or  resorts  featured  in  this  offer.  Readers’  monies  will  be  held  in  Trust  by  the  booking  agent,  BreakFree  Holidays,  and  will  be  passed  to  your  holiday  park  or  resort  on  completion  of  your  holiday,  thus offering financial protection.

4. HOLIDAY CONTRACT: Holidays offered are organised by independent operators through the booking agent BreakFree Holidays. Your contract will be with the owner or operator of your holiday park and comes into effect  and  your  booking  confirmed  when  a  holiday  confirmation  has  been issued to you. Holiday confirmations will be issued immediately if you book online or within 14 working days if you book by post. If your postal  application  is  unsuccessful,  we  will  contact  you  within  28  working  days  of  receipt.  For  any  queries  please  call  the  BreakFree  Holidays helpline on 0344 543 9775. Acceptance by BreakFree Holidays does   not   guarantee   acceptance   by   the   holiday   park/company   concerned if the party breaches their terms and conditions. The party with whom you have your holiday contract accepts liability only for the negligent acts and/or omissions of its employees.

5. TERMS & CONDITIONS: These Terms and Conditions and How to Book apply  to  all  holidays  booked  through  this  offer  and,  together  with  our  Booking Terms and the standard conditions of the holiday park or resort operator,  form  the  basis  of  your  contract  with  your  park  or  resort  operator and theirs with you. Your application is your acceptance of the terms and conditions of this offer.

6. HOLIDAY  PAYMENT:  Full  payment  for  the  holiday  accommodation  is  required at the time of booking online (for postal booking please send £10 per person, minimum of £40, and any extra will be invoiced directly by  your  chosen  park).  Adults  &  children  (infants)  are  charged  at  the  same rate. Prices are per person per break. Where there are fewer than four  people,  the  minimum  charge  for  four  people  per  break  will  be  applied.  Online  payment  must  be  made  by  credit  or  debit  card  and  postal  applications  by  cheque.  Online  bookings  are  subject  to  a  £3 non-refundable booking charge.

7.   SERVICE CHARGE: An additional service charge is applied by holiday parks to cover the cost of pre-arrival cleaning and preparation of your holiday home and gas and electricity. Charges are listed in full on the BreakFree Holidays website (on the relevant Park page) and are per unit per night. Service charges will be charged directly to you by your park in  advance  of  your  arrival.  Some  parks  may  also  charge  an  additional  refundable  cleaning/  damage  waiver  deposit.  These  charges  are  in  addition  to  the  cost  of  your  accommodation.  Failure  to  pay  additional  service charges may result in your holiday being cancelled.

8. ENTERTAINMENT:  Holiday  Parks  offer  day  and  evening  entertainment  programmers  for  which  there  is  a  charge  via  Entertainment  &  Clubroom  Passes  but  this  is  optional  and  customers  do  not  have  to  participate.  Optional  charges  for  entertainment  are  listed  in  full  on  the  BreakFree  Holidays website (on the relevant Park page). Please note that Entertainment/Clubroom passes may be required for access to facilities such as swimming pools,  bars,  restaurants  etc.  on  selected  parks.  Some  facilities  may  be  seasonal  and  therefore  not  open  during  your  holiday.  The  entertainment  pass does not cover extra-charge activities such as fishing, sports coaching, rock climbing, etc. If in doubt, please contact the park for details.

9. In the event that a majority of the advertised leisure and entertainment facilities are not available in accordance with Government guidelines, payment  made  for  entertainment  passes  will  be  refunded  in  full.  A  partial refund may be made if some leisure and entertainment facilities remain available.

10.HOLIDAY PARTIES: These are family holidays and bookings cannot be accepted  from  parties  where  all  people  are  under  the  age  of  25.  Only  people whose names are on your holiday booking form are permitted to occupy the holiday home allocated.

11.NO AMENDMENTS can be made by you after your holiday application has  been  confirmed  online  or  your  application  received  by  post.  No  refunds can be made in the event of cancellation by you after the holiday confirmation   has   been   issued   to   you   in   accordance   with   your   application,  unless  the  reason  for  cancellation  is  default  by  the  park  operator.

12.In  the  event  that  your  holiday  park  has  to  close  in  accordance  with  Government  guidelines,  you  will  be  offered  the  opportunity  to  rebook  for a later date at no extra charge, offered a full credit against a future holiday  booking  or  your  payment  refunded.  Cancellation  may  also  be  permitted  on  the  same  terms  in  the  event  of  medically  certified  self-isolation of one or more of your holiday party. All other terms relating to changing or cancelling your booking apply.

13.HOLIDAY  HOMES:  holiday  accommodation  prices:  Comfort  mobile  homes start from £10 per person per break, Comfort Plus mobile homes start from £15 per person per break, Comfort Extra Wide mobile homes start  from  £20.50  per  person  per  break,  Premier  Plus  mobile  homes  start  from  £33.50  per  person  per  break,  depending  on  date  selected.  Holiday homes will be available from 4pm on day of arrival and must be vacated by 10am on day of departure. Accommodation will be allocated by the holiday park/resort based on the size of the party. If arriving at your park during late evening you MUST advise your park/resort directly in  advance.  Larger  groups  may  be  asked  to  pay  a  damage  waiver  deposit by the operator/park.

14.ADAPTED  ACCESS  CARAVANS:  these  are  available  on  most  parks  to  suit  people  with  disabilities.  Please  call  us  BEFORE  you  book,  to  discuss your individual requirements on 0800 138 3241.

15.HOLIDAY  DURATIONS:  Three-night  weekend  breaks  start  on  Friday  and  end  on  Monday.  Fournight  midweek  breaks  start  on  Monday  and  end on Friday. All holidays are subject to a minimum duration of three nights.

16.BREAKAGES: It is your responsibility to leave your holiday home in the condition that you found it. Breakages, damaged or missing items WILL be charged to you.

17.SELF-CATERING: These are self-catering holidays.

18.BED LINEN & EXTRAS: Bed Linen is included ONLY with Premier Plus accommodation. For all other unit types, you may bring your own linen or hire it directly from the park at a supplement. An additional charge for any extras required, e.g. Cots or highchairs, will be made by the park and is payable directly to them.

19.PETS: Dogs are only permitted at parks that display the dogs permitted symbol in the park listings. A maximum of two small/medium sized dogs will  be  permitted  in  dog-friendly  holiday  homes  at  these  parks.  Other  pets and some breeds of dog, including those listed in the Dangerous Dog Act, are not allowed. If you are unsure whether your dog is allowed, please check with your park directly prior to booking. A charge is made for each dog and this must be paid at the time of booking. Dogs are not allowed  on  bedding  or  seating,  must  not  be  left  unattended,  must  always be kept on a lead, and you must clean up after your dog. Dogs (other than assistance dogs) are not allowed in any park facilities or play areas. If your dog is causing a nuisance or damage, parks reserve the right to require you to remove it from the park.

20. ASSISTANCE DOGS: Registered assistance dogs for disabled guests are exempt from pet charges and are allowed in any accommodation at any park. If you are travelling with a registered assistance dog, please make your booking and then call our team on 0344 84 84 534 to tell us that an assistance dog has been included.

21.INSURANCE:  Insurance  is  not  included  and  can  be  booked  with  your  holiday online at £14 per booking for UK Personal Insurance if required. Insurance cannot be booked with postal applications. Full details of the insurance  can  be  found  on  the  website  or  will  be  sent  to  you  by  contacting enquiries@breakfreeholidays.co.uk

22.FREE  FOOD  &  DRINK  VOUCHER:  Available  on  selected  midweek  breaks  and  parks  where  advertised  -  entertainment  passes  must  be  purchased  to  receive  them.  Excludes  school  holidays  and  Bank  Holidays.

23. DATA PROTECTION: For the purposes of the General Data Protection Regulation  (GDPR),  BreakFree  Holidays  and  Express  &  Star  are  Joint  Data Controllers of all personal data provided. By opting in to receiving marketing emails we will send you regular updates of the latest news on the  promotion  you  took  part  in  and  also  any  other  offers  from  the  holiday  provider,  BreakFree  Holidays.  BreakFree  Holidays  will  only  share your details with third parties where it is necessary to administer, process and confirm your holiday booking. Those third parties may then contact  you  directly  to  further  administer,  process  and  confirm  your  holiday booking.

 

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